CORE EXCHANGE PROGRAM

Our unique pump exchange program was created for those with more immediate needs. Here’s how the program works:

• We will overnight a reconditioned pump* to your facility. (*Based on availability).

• Upon receipt of your faulty pump, our technicians will thoroughly inspect and evaluate the cost of rebuilding it.

• If it is determined that the damaged pump can be rebuilt, we will issue credit towards the purchase of the reconditioned pump in exchange for the return of the old pump.

• If it is determined that the pump cannot be rebuilt, we will either return the pump to you for disposal or dispose of it here at Linden.

• A purchase order is required for the purchase of the reconditioned pump.

Warranty: Our warranty covers parts, labor, and shipping cost 30 days beyond installation or 60 days from the date of shipment.

To ship a pump to Linden, please follow these steps:

1. Contact our service department (330) 928-4064 to report the type of pump and conditions of the failure. You may be asked a number of questions to help us in our evaluation of part and component performance.
2. Our service department will provide you with a Return Material Authorization (RMA) and specific shipping information.
3. When the pump arrives, Linden technicians will disassemble and clean it to assess its condition.
4. A written estimate and approximate delivery date will be promptly forwarded to you for approval.